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The User experience: the key to satisfying our customers

MathieuPARENT Digital is a major issue for the Group. When I joined Haulotte two years ago, the “transactional” approach associated with digital was not a major area for deployment. We rapidly progressed to develop a business model allowing additional sales to be made, notably in “Services”, and particularly, though not exclusively, spare parts! A digital […]

Europe teams reunited at H3 seminar

Our European sales forces and the management committees of our subsidiaries all met up from 13 to 16 September for a long awaited seminar… after two years of online discussions!

Get Your Motor Running

Jean-François Fayolle (Project Testing Engineer) and Eric Lenser (Electrical Division Manager at the Test and Validation Center) both work at H3 in Lorette, France. Their jobs may be very different but they share a passion that has brought them together – motorcycle racing.

ROYAL AMERICA – a Chilean customer

Royal America is a leading company in the rental equipment industry with over 30 years of experience. The company manage around 3 500 machines and are established in Chile, Colombia, and Ecuador. José Ignacio Muñoz, the corporate commercial manager of Royal America, who has been in the company for 23 years, talked about the current situation of the market and his vision of the future.