Haulotte Smart Solutions
Haulotte Smart Solutions is the latest innovation from Haulotte. Businesses in France, Italy, and Spain can enter long-term equipment leases with service included. The Service department at Haulotte is available to customers to help them attain their medium- and long-term development goals. Haulotte Smart Solutions can offer customers breathing room when organizing their projects under exacting conditions.
This offer has been developed to meet the current complexities of the plant hire market. “With the global pandemic and supply bottlenecks, businesses are finding it difficult to buy new machinery. There is also a lot of pressure on after-sales services as they rush to bring equipment back into service as quickly as possible. We are helping our customers retain a strong presence in their markets,” Étienne Garnier, Marketing Service Manager, explained.
Haulotte has conceived of this new service to ensure hirers have top-quality, fully equipped machinery that is ready-to-use without having to worry about maintenance. Haulotte Smart Solutions covers those machines with telemetry which gives Haulotte the ability to know remotely how and where the machines are used, what error codes are given, and when to prepare for servicing.
The electric machinery covered by this service offer the option of standard Activ’Energy Management Auto centralized filling. Étienne commented that “Haulotte ensures the machine is available and in working order. We carry out preventive maintenance with oil changes, waste management, and repairs so the leasing customer does not have to worry about such things.”
“We’ve revised the general terms and conditions on wear and tear exclusions for it to be as simple as possible for the customer. For Haulotte, risks are under control because the lease is short (4-6 years) compared to the machine’s life cycle. If the equipment is intentionally damaged, the hirer’s insurance is activated. For accidental damage, the hirer deals with their end customer.”
A True Partnership
In the case of breakdowns, Haulotte will act within 24 hours in Italy and Spain, and 48 hours in France. This is no ordinary promise in our market!
But Haulotte Smart Solutions also smooths out the rent for the leasing customer. They can free up their cash flow and increase their investment capacity. The 4-6 year lease is also optimal – the hirer can react appropriately if new environmental regulations emerge. “One day, if combustion engines are no longer allowed downtown, the customer will have to adapt their fleet. Haulotte Smart Solutions gives our customers flexibility.”
At the end of the lease, Haulotte takes back the machine and integrates it into its used fleet. “These are young machines compared to the current used market. And given that they are maintained by the manufacturer, their life cycle is optimized and their carbon footprint is better managed.”
Haulotte Smart Solutions is a genuine win-win partnership. It is an all-inclusive, flexible offer that smooths out the machine’s total cost of ownership (TCO).
The offer was launched in July in France, Italy, and Spain. It could well change by the end of the year as it is adapted to meet the needs of our customers better. Haulotte Smart Solutions is the fruit of teamwork that brought in several departments from H3, the region, and subsidiaries – after all, Together, we work better!
It demonstrates Haulotte’s scope to better serve its customers by giving them room to maneuver in an increasingly complicated world.
In other words, Haulotte is a supportive partner in the spirit of Let’s Dare Together!
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